How to Add a New "From" Email Address

Before we describe the step-by-step process of adding a sender's email address, we want to highlight a few essential points:

  1. It is recommended to use a sender's email address that is registered to a corporate domain.
  2. If you still want to use an email address on a free domain, please know that Yahoo! and AOL are prohibited. These email services block sending emails from email addresses on their domains via third-party servers.
  3. It is better to specify not only a sender’s name and surname but a company name as well.
  4. You are not limited on the number of sender's names and addresses on a paid tariff plan. You can add only three sender's email addresses on a free tariff plan.

To add a new From address, open "Service settings."

On the "From addresses" tab, click "Add a new from address."

Add an email address and a sender's name in the "New "From" address" form.

The email address that you specify must be valid and active. After adding the address, you will receive a confirmation email with the instructions to activate the email address.

The email address is then added to the list of available sender's addresses.

To activate an email address, you can enter an activation code that was sent to this address in the confirmation email.

While creating and sending email campaigns, you can use only the sender's address, which is confirmed and activated.

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