Automate conversations with your customers, from the first touch point to closing the sale
Start using WhatsApp for your business
Subscribers are more likely to open triggered messages from your bot compared to bulk campaigns.
Convert leads into customers by sending valuable content in your automated flows.
Build a better product or service by getting reviews from your customers.
Create live chats to provide support and speedy answers 24/7.
Features for creating and sending WhatsApp messages
Use tools that will help you set up and send high-quality WhatsApp campaigns
Drag and drop editor for creating chatbots
Chats with subscribers
Official WhatsApp Business API is a reliable solution for companies with a strong client base aimed at growing their business
Companies can use three versions of WhatsApp to interact with their customers: WhatsApp Messenger, WhatsApp Business App, and WhatsApp Business API. Consider all pros and cons before getting started.
WhatsApp Messenger or WhatsApp Business App
Interact with your customers from a browser on your PC or use a mobile application
Supports one user on a single device
Both versions work on one device with one user. You can use WhatsApp Desktop on your computer or run WhatsApp App on Android or iOS devices.
No possibility for team collaboration
You can't assign or divide responsibilities for replying to chats between different team members. The app can only be activated on one device at a time.
No bulk messages
WhatsApp may block a sender for bulk messages. You can send the same message at the same time up to 256 recipients or set up auto-replies to frequently asked questions.
It is not possible to integrate WhatsApp with your CRM system or other projects.
Integration with WhatsApp Business API via SendPulse
Interact with your customers via SendPulse chatbots or set up an integration with your own system
Multiple device support
SendPulse sends and receives messages to and from WhatsApp. All members of your team can get access to SendPulse to work with WhatsApp from different devices.
Work as a team
Divide responsibilities for working with chats between different team members. Invite new users to your account to work with WhatsApp chats.
Bulk and triggered messages
Use message templates to initiate a chat with users. There are no restrictions on sending the same message to multiple users simultaneously.
Integrate WhatsApp with tools your company uses like your CRM system, chat services, and other software.
Connect WhatsApp with SendPulse to collect subscribers, create chatbots, and send messages
SendPulse — Official WhatsApp Business Solution Provider
Send WhatsApp messages with the SendPulse API
Use the WhatsApp Business API via SendPulse for seamless and effective messaging. Connecting through SendPulse will get you the following benefits:
To use the WhatsApp Business API, you must first verify your business account. Be sure that we’ll consult and help you while connecting to WhatsApp.
Official connection method
WhatsApp blocks users who connect using unauthorized methods. Connection via an official channel, like SendPulse, ensures that you’ll be up and running without issue. You just need to get consent from users to contact them and follow WhatsApp guidelines while creating your message content.
No setup fees
You only pay for the number of messages sent.
Power up your communication strategy with WhatsApp messages. With SendPulse, you can also send messages to Facebook Messenger, Telegram, and communicate with your customers through email, SMS campaigns, and web push notifications.
Conversations that are initiated in response to a user message. Your first message that starts a session is paid and its price depends on your recipient's country. All of the subsequent messages won't be charged until the end of the session.
Conversations that start when a business messages a user. These messages will require a message template. Their price is higher than for user-initiated sessions and depends on your recipient's country.
Free tier sessions
The first 1,000 sessions per month are free for your business, both business-initiated or user-initiated.
Learn more about WhatsApp pricing.Go to prices
How can I sign up for the WhatsApp Business API and create a chatbot for free?
You can create your WhatsApp Business API account for free with any of SendPulse's paid plans. Create a SendPulse account if you don't have one, and choose a paid plan. Afterward, create your Business account on Facebook and WhatsApp, and register your phone number with the WhatsApp Business API. Read more to find out how to sign up for the WhatsApp Business API for free in just a few minutes.
How do I switch to SendPulse from another WhatsApp BSP (Business Solution Provider?
If you already used a phone number to sign up for the WhatsApp Business API either directly or with an official WhatsApp BSP, you will not be able to use it again to switch to another provider. You will have to apply using a different number.
How many recipients can I send messages to within 24 hours?
WhatsApp's policy limits the number of recipients you can send messages to, imposing three tiers of messaging limits on businesses. Tier 1 enables you to send messages to 1K unique users in a rolling 24-hour period. Read more to find out how WhatsApp messaging limits work.
How do I create an auto-flow for my WhatsApp chatbot?
Use our drag and drop editor to create an automated flow for your WhatsApp chatbot. You can also develop your chatbot scenario and set up auto-replies and keywords. Read more to find out how to create an automated flow for your WhatsApp chatbot.
How can I create a bulk messaging campaign in WhatsApp?
Select your chatbot and recipients, fill in the content of your message, and choose when to send your campaign. You can monitor how many messages were delivered and how many subscribers interacted with your chatbot. Here you can find step-by-step instructions on how to create a bulk messaging campaign in WhatsApp.
What is a template message, and how can you create your own templates for WhatsApp campaigns?
Template messages allow you to distribute the same content to all of your subscribers. However, you can only use these templates for transactional and trigger messages without advertising content. Go to the "Templates" tab in the "Chatbots" section, and click the Add Template button to create a new template. Remember that each template is moderated by WhatsApp. You can start sending campaigns using the template after its status changes from “Sent” to “Confirmed.”